Shipping policy

Shipping Policy

Every Roche Sauvage piece is made to order and shipped directly from our production partners.

Where we ship

We ship within the United States (all 50 states) and to Canada. We do not ship to other countries at this time.

Shipping rates

  • United States: free standard shipping on all orders of $75 or more. Orders under $75: standard shipping is calculated at checkout (from $4.95 for one T-shirt, plus a small amount for each additional item).
  • Canada: a flat rate shown at checkout ($9.69 for one T-shirt, plus $4.39 for each additional item, in U.S. dollars). Free shipping does not apply to orders shipped outside the United States.

Processing and delivery times

Because each item is printed just for you, please allow 2–5 business days for production.

  • United States: standard delivery then usually takes 2–5 business days. Most orders arrive within 5–10 business days of purchase.
  • Canada: delivery takes longer. Please allow 13–35 business days from purchase; orders often arrive sooner.

Delivery times are estimates and may be longer during holidays or peak seasons, or when a package is held by customs.

Customs, duties and taxes on orders outside the United States

Our prices and shipping rates do not include import duties, taxes or customs fees. Depending on the destination country and the value of the order, your package may be subject to such charges when it arrives. They are set and collected by your country’s customs authority or by the carrier, and they are the responsibility of the customer. We have no control over these charges and cannot predict their amount; please check with your local customs office before ordering. If a package is refused or returned to us because these charges were not paid, the original shipping cost is not refundable.

Order tracking

As soon as your order ships, you will receive an email with your tracking number.

Address accuracy

Please double-check your shipping address at checkout. Packages returned due to an incorrect address can be reshipped at the customer’s cost.

Lost or damaged packages

If your order arrives damaged, misprinted, or does not arrive, contact us within 30 days at support@rochesauvage.com and we will make it right (see our Refund Policy).

Questions?

Email us at support@rochesauvage.com.