Shipping policy

Shipping Policy

All products are made to order and shipped directly from our production partners.

Shipping costs are calculated automatically at checkout based on your location, the selected supplier, and the type of product.

Once your order is fulfilled, you will receive a tracking number via email (when available).

Free Shipping (U.S. only)

We offer free shipping on all U.S. orders over $75. This offer applies exclusively to deliveries within the United States.

Shipping Destinations

We currently ship to a curated list of countries only. This includes:

  • United States
  • Canada
  • Most European countries
  • Australia & New Zealand
  • Japan, South Korea, Israel
  • Uruguay

We do not ship to Russia, China, India, Brazil, Africa, or most Caribbean islands due to logistical restrictions.

Delivery Times

Estimated delivery time ranges from 5 to 15 business days, depending on the destination and production partner.

Customs and Import Taxes

We do not collect customs duties or import taxes. These may be charged by your country upon delivery.

If you have questions about your country’s eligibility or your order, feel free to contact us at support@rochesauvage.com.